Order Fulfillment Assistant

ORDER FULFILLMENT ASSISTANT:

Job opening: Immediate
Job Type: Part-time(2 -3 days/ week)
Work remotely: No
Salary: $16.5/Hour or more based on previous experience

 WHO WE ARE?

- Rasm is a women-run Canadian lifestyle brand
- We love design, art, books and all things beautiful!
- We aim to be #1 lifestyle brand in North America & globally
- Spreading joy and culture appreciation is our goal

JOB DESCRIPTION 

 At RASM we pride ourselves on our commitment to quality, originality, customer service, and excellence. Due to the growth of our ecommerce business, RASM is seeking a part time (2-3 x a week) Order Fulfillment Assistant. The company has achieved great success with a small and highly entrepreneurial staff and is seeking a motivated candidate to join the team. The Order Fulfillment assistant plays a key role in the day to day operations of the business. Working out of our head office in Windsor, Ontario, you will be involved in fulfilling orders for both our wholesale and online channels and responding to the needs of online customers. Order packing, product labelling, quality control checking, order processing, customer service and on time product delivery will be critical in ensuring that supply and demand are managed successfully. This is an ENTRY LEVEL position and an excellent opportunity to join a successful organization and make your mark. Training will be provided.

ORDER FULFILLMENT ASSISTANT JOB DUTIES:

1. Pick & pack orders and preparing them for shipping (packaging, labeling..etc)
2. Process online orders and in-person sales
3. Ensure shipments are complete and accurate
4. Answer questions from clients about products by phone and email
5. Maintain excellent relationships with clients through superior customer service
4. Receiving, inspecting, counting, labeling and shelving new inventory
6. Order and maintain shipping supplies
7. Monitor inventory levels in order to maintain stock
8. Online catalogue product management
9. following up with suppliers, shippers and other business partners
10. Keep shipping workstation clean and organized
11. Multi-tasking and managing changing priorities to meet tight deadlines
12. Perform other duties as assigned

A SUCCESSFUL APPLICANT SHOULD MEET THE FOLLOWING CRITERIA: 

1. High school diploma or higher
2. Fluency with written and spoken English is a must
3. Willingness to learn how to use e- commerce and courier platforms (training provided)
4. Exceptionally organized, have the ability to prioritize job responsibilities and possess a strong sense of urgency.
5. Able to bend and lift up to 25 lbs
6. Must be flexible and willing to switch tasks as needed
7. basic knowledge of Microsoft Office, specifically Word and Excel
8. High attention to details and ability to follow directions is a must
9. Experience with functions related to Marketing and social media(Instagram, Facebook, etc.) is a plus but not required
10. Able to work independently at a fast pace with little supervision
11. Willing to get hands dirty and help out where needed, we need a team player.
Most of all, you love the home décor industry!

 

BENEFITS:
- Paid vacation
- Paid time off
- Employee product discounts
- Career advancement opportunity
- Snacks and coffee

 

COVID-19 CONSIDERATIONS:
To keep our team as safe as possible, all team members wear a face covering, we practice physical distancing while in the office, hand sanitizer available.

 

APPLY HERE

Or send your resume to:

contact@rasm.co

Thank You!