Moon Jars Pre-order FAQs

Why do I need to pre-order?

  • 1. SAVING $$$$. You are guaranteed the lowest price when you pre-order today
  • 2. AVOID missing out and restocking delay! Peace of Mind FTW!
  • 3. First-hand access to ALL colors, you get to choose from a wide selection of colors first!
  • 4. You'll get your hands on our MOST improved and enhanced batch we've made to date
  • 5. You can finally complete your COLLECTION, as these are collectible pieces you can never have too many of!

When should I expect to receive my order?

Late Fall/Winter 2022

Can I change my order after placing it?

You may change your Dome Jar color or crescent moon topper finish as long as the order has not yet shipped, subject to availability. Simply contact us to make the change.

 

Can I cancel my order?

Yes, you may cancel your order for a full refund as long as the order has not yet shipped. Simply contact us to cancel.

 

I got the golden trio can I ship my items together to save on shipping fees?

By default, the system will charge for 2 shipping labels. If you wish to have only one shipment:

1. Leave a note with your order in the customer notes section

2. Contact us right after you place your order to give us a heads up that you want your order shipped together

3. We will refund you for 1 of the shipping label fees